Contact
Name, Email, Phone
Used to reply, schedule, confirm approvals, and keep the request organized.
Privacy Note
How K2Aley Handles Service Request Details
K2Aley uses customer information to review requests, prepare quotes, communicate about service, and complete approved repair, printing, or field-service work.
What You May Send
Only send the details needed to quote or support the job.
Job Details
Printer, Photos, Notes
Used to understand symptoms, measurements, part fit, material needs, and likely service path.
Location
Service Area
Used only when pickup, drop-off, shipping, or MARS field service needs to be planned.
Files
Attachments
Photos, videos, measurements, sketches, or files are reviewed for quote and service purposes.
How It Is Used
K2Aley keeps customer information tied to the service request.
Quote Work
Details are used to prepare quote paths, timing, material notes, repair recommendations, and approval steps.
Communication
K2Aley may reply by email, phone, or social message when the customer starts contact that way.
No Selling Lists
K2Aley does not sell customer contact details, photos, or service request information.
Limit Sensitive Info
Do not send passwords, payment card numbers, private keys, account logins, or unnecessary personal documents.
Questions
Need something removed or corrected?
Contact K2Aley if you need a service request detail, photo, or contact note corrected or removed from active quote records.